The ground-breaking new service is a natural extension of Caruso’s renowned hospitality-driven mission and commitment to delighting guests
November 16, 2020 (Los Angeles, Calif.) – Caruso, the celebrated Los Angeles-based real-estate development and hospitality company, announced today the launch of an innovative new delivery service at The Grove, The Americana at Brand and Palisades Village. Beginning just in time for the holiday season, Store-To-Door seamlessly brings local residents their favorites in fashion, beauty and wellness straight to their homes.
The first-of-its-kind service allows guests to shop from the three popular Los Angeles retail centers from the comfort of their own home. Tapping into Caruso’s award-winning Concierge team, guests can book one-to-one appointments to virtually shop from many of the brands on property and receive their desired items in a single, same-day delivery. Orders may also be placed online from a curated selection of the season’s must-have items inspired by Caruso’s holiday gift guide featuring many of the shopping destinations’ beloved retailers.
“Innovating the shopping experience and coming up with fresh and exciting ways to serve our guests is in our DNA,” said Chief Business Officer Jackie Levy. “In this rapidly evolving retail environment, we knew that we had to create a service that addressed changing consumer needs. We are thrilled to be the first shopping center in the country to offer this best-in-class service at this scale to our guests.”
Each delivery is impeccably packaged using Caruso’s signature premium gift boxes and bags, making Store-to-Door as suitable for treating yourself as it is for holiday gift-gifting. Coveted retailers to shop include: American Girl, APL, Charlotte Tilbury, FRAME, Nordstrom and recently-opened OVO at The Grove; Anthropologie, David Yurman, Tiffany & Co., Tory Burch, Urban Outfitters and Warby Parker at The Americana at Brand; and A.L.C., ANINE BING, Jennifer Meyer, lululemon and Tamara Mellon at Palisades Village.