Careers Overview

The Director of Loyalty and Retention Strategy will lead the strategy, evolution, and performance of Caruso Signature - Caruso’s enterprise loyalty ecosystem - while also owning retention and CRM strategy across the portfolio. This role is responsible for setting the long‑term loyalty and lifecycle vision, translating complex data and technology capabilities into clear roadmaps, and rallying cross‑functional teams around initiatives that deepen guest engagement, drive frequency and visitation, and increase lifetime value. This leader operates at altitude: defining strategy, sequencing priorities, and enabling teams, agencies, and technical partners to execute with excellence. The role balances analytical rigor with guest‑centric creativity, ensuring rewards, communications, and the app experience is differentiated, experiential, and on‑brand.

The Manager of Architecture will oversee and drive various facets of project development. This role requires exceptional organizational skills and a knack for managing concurrent tasks with competing deadlines.

The Director, Property Accounting will be responsible for overseeing all facets of retail real estate accounting within Caruso.  This role requires the capacity to work independently while also collaborating seamlessly within a team environment. The position entails comprehensive leadership in property accounting, ensuring accurate financial reporting, meticulous rent management, and effective collaboration with tenants and affiliated companies. The person will play a key role in maintaining financial integrity and compliance while contributing to the strategic financial goals of the organization.

The Leasing Associate plays a critical role in supporting the Leasing team through the review, abstraction, and administration of lease agreements and related legal documents. This position is ideal for a paralegal or legal professional with strong contract experience, attention to detail, and an interest in real estate operations. The Leasing Associate will collaborate closely with internal teams and external partners to ensure the integrity of lease documentation, compliance with contractual obligations, and the smooth execution of leasing transactions.

The Residential Ambassador at 8500 Burton Way will provide an unparalleled level of service in a professional, friendly, warm and engaging manner in order to exceed residents expectations. Residential Ambassadors are direct liaisons who interact with residents answering questions, giving direction and making detailed reservations or recommendations. This position requires understanding of property tenants, assisting with events and services, along with knowledge of local sites, destinations, events and venues. The Concierge will perform all responsibilities with professional enthusiasm and the highest regard for the true meaning of hospitality. Must be flexible to work weekends, early morning, late nights and holidays to support the operation and entire team needs.

The Masonic Temple Concierge Ambassador will be the first point of contact with guests and tenants in the building. The primary responsibility is to provide an unparalleled level of service in a professional, friendly, warm and engaging manner. Will orchestrate the flow of the lobby and foster ongoing positive relationships with tenants to deliver exceptional customer service in order to exceed expectations.

The Concierge Ambassador/Receptionist (part-time, seasonal) will provide an unparalleled level of service in a professional, friendly, warm, and engaging manner to exceed guests, tenants and residents expectations.  Concierge Ambassadors are direct liaisons who interact with guests, answering questions, giving directions, and coordinating detailed reservations or recommendations. This position requires an understanding of property tenants, events, and services, along with knowledge of local sites, destinations, events, and venues.  The Concierge will perform all responsibilities with professional enthusiasm and the highest regard for the true meaning of hospitality.  Must be flexible to work Friday-Sunday; early mornings, late nights, and holidays to support the property operation and needs of the Concierge team.

The Concierge Supervisor, Americana at Brand, plays a pivotal role in overseeing the Concierge team, ensuring the delivery of exceptional service, and maintaining a seamless experience for residents, guests, and visitors across our multifaceted property.

The Maintenance Engineer is responsible for all physical operations, maintenance and repairs of the properties; including preservation and maintenance of the facilities in a first-class manner in accordance with policies and procedures defined by the company, maintaining and/or decreasing the operating expenses of the property, providing a quality business environment for tenants and establishing a positive, productive working relationship with the property staff. The Engineers are primarily responsible for satisfactory completion of all service requests at the property.  This position will be responsible for set-up and takedown of all events on property.  Travel to sister properties required as needed.

The Property Manager assumes a key leadership role responsible for providing strategic management direction to the property. This role oversees various facets including center merchandising, tenant relations, financial planning, residential leasing, and community involvement, ensuring operational excellence and financial performance. We are seeking a proactive Property Manager to support the re-opening and operations of Palisades Village; initial responsibilities will focus on pre-opening before quickly transitioning into direct oversight and management of both retail and residential operations of the Center.  This role requires someone highly organized and communicative, self-motivated and solution-oriented accompanied with quick problem solving and critical thinking skills. The ideal candidate is detail-oriented, financially savvy, thrives in a fast-paced environment, can anticipate needs before they arise, and has strong interpersonal and communication skills.